Terms and conditions

Terms and Conditions

1. General Provisions

By accessing or using the services provided by SpinCastle (hereinafter referred to as "the Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. License and Jurisdiction

SpinCastle is licensed under the laws of Curacao and operates outside of the United Kingdom, although it may provide services to UK residents. These terms and conditions are governed by the laws of Curacao and any disputes arising hereunder shall be resolved in accordance with such laws.

3. Eligibility

To use the Service, you must be at least 18 years old and not prohibited from gaming under the laws of your jurisdiction. You may only have one account per person, and we reserve the right to restrict access to certain countries or territories.

4. Account Registration

When registering for an account with SpinCastle, you will be required to provide personal details, including name, date of birth, address, and other relevant information. We may request additional documentation to verify your identity before allowing you to deposit funds or withdraw winnings.

5. Payment Terms

We accept various payment methods, including Visa, Mastercard, bank transfer, and cryptocurrencies such as Bitcoin. You acknowledge that all payments are non-refundable and subject to our terms and conditions. Withdrawal requests may be processed within 24-48 hours for most methods.

6. Bonus Offers and Promotions

Our bonus offers and promotions are subject to change and may have specific terms and conditions, including wagering requirements, game restrictions, and maximum bet limits. You acknowledge that you have read and understood these terms before claiming any bonuses or participating in promotional activities.

7. Wagering Requirements

Any winnings from our games must be wagered a minimum number of times as specified by the individual game's rules or as indicated on our website. You understand that failure to meet these requirements may result in forfeiting your winnings.

8. Fair Play and Security

We use standard SSL encryption to protect player data, and we reserve the right to suspend or terminate your account if you engage in any form of cheating, hacking, or other unfair play practices. Our games are designed to provide fair outcomes, but you acknowledge that no game is completely free from risk.

9. Complaints and Dispute Resolution

Any complaints or disputes arising from our services should be directed to us via email or written correspondence. We will respond to all reasonable inquiries within a timely manner. You agree to resolve any disputes through negotiation or mediation before resorting to litigation.

10. Amendments and Updates

We reserve the right to amend these Terms and Conditions at any time, including but not limited to updating our bonus offers, game rules, or payment terms. Your continued use of the Service after such updates constitute your acceptance of the amended terms.

By accessing or using the services provided by SpinCastle, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.